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Security / Handling
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All luggage, baggage / personal belongings sent by Air / Sea
require a comprehensive packing list, and completed security declaration form
to comply with the UK 1990 Aviation and Maritime Security Act. This is a legal
document and is bound by international law and the consequences of
mis-declaration under the above Act can lead to criminal prosecution.
All luggage / goods will be subject to X-Ray or hand search at complete
discretion of Excess Luggage as per our security policy and or Airline
Security. All Excess Luggage, Excess Baggage will be kept in a holding area for
a mandatory minimum period of 24 hours.
We require a Valued packing list, along with a Photocopy of
the Shipper's Passport for security and customs clearance. Due to
health & safety, we request the luggage / baggage is kept to a maximum
weight of 31 kilos. If items are found to be in excess of the weight limit
additional fees will apply.
£25.00 Handling fee is applicable to all consignments
£10.00 U.K Customs fee + 6% Security charge.
Security Shrink wrapping service available at additional cost.
Free collection is available on our Gold and Silver services
within Greater London M25. Collection fees are applicable on any Pick up
outside Greater London M25.
A fee of £15.00 + VAT up to
30 Kilo's
for
collections
outside of
London area,
overnight
collection. Same day collections are available on request subject
to availability. |
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Restrictions
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We will NOT accept any goods prohibited under International Airline Travel
Association (IATA) for transport by air within personal belongings / luggage
for transport on a commercial aircraft / vessel. Examples of restricted
articles (though not limited exclusively to) are as follows:
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Aerosols
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Batteries
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Explosives
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Corrosives
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Firearms& Ammunition
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Radioactive Elements
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Perfumes
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Pressurised and Unpressurised containers / cylinders
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Paints
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Fuel
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Weapons
If you are unsure about any goods you are intending to ship, please call us
! Certain categories of restricted items can be shipped separately via one of
our freight services but once again, these MUST abide by IATA regulations. Tel: 0845
270 7186 |
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Insurance / Extended Liability
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We can cover goods being shipped with us under our extended Liability Cover
please see below. As of 15th January 2005 baggage / shipping / Cargo forwarding
companies are no longer allowed to offer Insurance for goods being
shipped directly to consumer. This is a new EEC regulation. However Excess
Luggage are allowed under our liability to cover goods being shipped with us
to.
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Excess Luggage owner packed Extended Liability
cover goods for the Bronze / Silver / Gold services. Cover is for
Total loss, Theft, or non delivery of any shipping packages. a Valued packing
list will be required for all items being shipped. The minimum Charge is £15.00
GBP or 5% of the value of goods which ever is greater. This liability covers
you from Door to Air / Sea Port, Door. All consignments are subject to £150.00
GBP excess handling fee. ExcessLuggage maximum Liability cover limit will be of
£2000.00 GBP for any one consignment or SDR special drawing write as per our
terms and condition (Glass , Ceramic and perishable items not covered) .
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Professional / Owner packed Insurance Cover for
the Bronze / Silver / Gold / Seaport and Door to Door sea delivery services
cover is for All Risk Cover for replacement Value. This cover can now be obtain
from your independent Insurance Broker for cargo / marine insurance. Most
brokers would be quoting on a minimum £75.00 subject to value of goods being
shipped. The broker will require a valued packing list for items being shipped.
Excess luggage recommends that you take independent insurance cover. All
consignments are subject to the insurance underwriter's policy conditions.
You can arrange insure/ cover for your goods from as little as £100.00 to
£25'000.00 or even more. quotes can be obtained from following:
SMG Risk Solutions:
Tel: 01943 885000
Fax: 01943 604134
e-mail:
Amilcroft Insurance:
Tel: 01892 509000
Fax: 01892 509020
e-mail: |
Any goods not covered under our Extended Liability Cover are carried at the
owners risk, Extended liability cover must be taken at the point of collection
and must be written on the Consignment Note and a full valued packing list
provided. The company Excess Luggage Ltd. will hold no responsibility for
insurance. all Goods carried subject to our trading Terms & Conditions 2005. |
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Packing
Guide
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Excess Luggage
supply robust
board cartons
and packing free
of charge for
personal
effects. This is
pending to your
weight,
customers with
baggage or
personal effects
over 100 kilos
will receive
free cartons. A £5.00 deposit
per box is
required, which
is deducted from
your final bill.
We can supply
bubble wrap and
crepe paper for
fragile items.
Please ensure
that packing
materials are
ordered at the
time of booking. Remember,
packing is a
matter of
commonsense,
don't overload
individual items
maximum weight
we will carry is
30 kilo per
carton or suite
case this due to
Health & Safety.
Over weight
items are
subject to a
handling charge
of £25.00 per
item.
Do use the
recommended
cases for large
or fragile
objects such as
computers,
televisions or
hi-fi's. Please
use picture
boxes for framed
paintings,
posters and the
special
reinforced
cartons for
books. Pack
delicate objects
in the centre of
the carton and
surround with
soft or
protective
materials. To
pack bikes in
their special
cartons these
can be obtained
from Halfords or
bike retailers,
remove the front
wheel and pedals
turn the
handlebars
through 90
degrees.
If you live
in a block of
flats were there
are no lift
facilities, we
kindly ask you
to bring your
Excess Luggage /
Boxes, Cartons
to the ground
floor once our
driver has
announced his
arrival. Please.
For Luggage /
Baggage over 6
items or
domestic
appliances and
furniture, a
secondary man
rate will apply
at £25.00.
Professional
packing is
available for
delicate items
or very large
shipments,
please contact
Customer
services on
Tel: +44 (0)845 270 7186.
Professional
Packing service
Excess
Luggage can
provide
professional
packing service
to pack your
household and
fragile item,Our
charge for
packing is £25.00 per man
hour. we also
make made to
measure packing
crates for
should you
require. please
contact our
customer
services.TEL +44(0)845 270 7186. |
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Excess
Luggage UK, We care about your Move! " |
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